Frequently Asked Questions

Our regular natural deodorant contains bi-carb soda (baking soda), while our Sensitive Formula is made without bi-carb and uses Magnesium Hydroxide instead.

Bi-carb works well for many people, but some people find it irritating, particularly on sensitive underarm skin. Our Bi-Carb Free range was created as a gentler alternative.

If you've previously experienced irritation from deodorants containing bi-carb, the Sensitive Formula may be a better place to start.

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If you have sensitive skin or have previously experienced irritation from bi-carb deodorants, we recommend starting with our Bi-Carb Free Sensitive Formula.

Instead of bi-carb soda, the Sensitive Formula uses Magnesium Hydroxide and is available in Fragrance Free options.

As everyone's skin is different, discontinue use if irritation occurs.

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If you experience irritation, itching or a rash, discontinue use and allow your skin to settle before applying deodorant again.

Some people find that bi-carb soda (baking soda), which is used in our regular deodorant formula, can irritate sensitive skin. If this is the case for you, our Bi-Carb Free Sensitive Formula may be a gentler option.

Everyone's skin is different, so if irritation persists or you're concerned about a skin reaction, we recommend speaking with a healthcare professional.
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No. Deodorant and antiperspirant work differently.

Antiperspirants are designed to temporarily reduce perspiration, while deodorant helps manage body odour without preventing your body from sweating naturally.

Our natural deodorants are designed to help absorb moisture and neutralise body odour rather than stop perspiration.

Natural Deodorant vs Antiperspirant: What's the Difference?

Everyone's experience is different. You may notice that using a natural deodorant feels different at first because it doesn't work by preventing perspiration in the way an antiperspirant does.

There's no need for a special "detox" process. Simply apply your natural deodorant to clean, dry underarms and give yourself a little time to become familiar with how it works for you.

Our Stick, Jar and Mini Travel Tin offer different ways to apply and enjoy The Natural Deodorant.

The Stick comes in a recyclable cardboard push stick for quick and easy application.

The Jar contains a deodorant paste in a reusable glass jar and can be applied using the spatula provided or your finger.

The Mini Travel Tin is a convenient 30g deodorant paste that's easy to take with you when travelling, heading to the gym or keeping in your bag.

Choose whichever format best suits your routine.

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For the Jar or Mini Travel Tin, apply a small, pearl-sized amount under each arm using your finger. The Jar also comes with a spatula that can be used to remove the deodorant before applying.

For the Stick, gently push the deodorant up from the base of the cardboard tube and apply directly to clean, dry underarms.

You only need a small amount. Using more deodorant doesn't necessarily mean better results.

Absolutely. If you've had a particularly hot, active or stressful day, you can reapply your deodorant when needed.

For best results, apply to clean, dry underarms where possible.

As a general guide, a jar can last around three to four months when using a small amount each day.

How long it lasts will vary depending on how much you apply and how often you reapply.

Our deodorants contain natural oils and butters that can soften when exposed to warmer temperatures. This is a normal characteristic of the ingredients and doesn't mean there's anything wrong with your deodorant.

If your Jar deodorant becomes very soft, give it a stir and place it somewhere cool. In particularly hot weather, you can pop it in the fridge for a short time to firm it up again.

We recommend storing your Natural Deodorant in a cool place away from direct sunlight.

The natural oils and butters in our deodorants can become firmer in cooler temperatures.

If your Jar deodorant becomes too firm, scrape out a small amount with the spatula and warm it between your fingers or in your palm before applying.

If your Stick becomes a little firm, briefly warming the end of the deodorant can help soften the surface before application.

Changes in consistency caused by temperature are normal and don't affect the quality of the deodorant.

Keep your deodorant in a cool, dry place away from direct sunlight and excessive heat.

Because our formulas contain natural oils and butters, their consistency can change with temperature. In very warm weather, your deodorant may become softer, while cooler temperatures can make it firmer.

We don't recommend leaving your deodorant in a hot car or in direct sunlight. Cars can become extremely warm, which may cause the natural oils and butters in your deodorant to soften or melt.

If you're travelling with your deodorant, keep it upright and somewhere cool and shaded where possible.

Our Mini Travel Tin is a handy 30g option for travel, handbags and gym bags.

Mini Travel Tin

Natural butters such as Shea Butter can change consistency when exposed to fluctuations in temperature. Occasionally this can result in a slightly grainy texture.

This is a natural characteristic of the butter and doesn't affect the quality or performance of the product.

Try warming a small amount between your palms before applying. The balm or butter should soften as it warms, making it easy to massage into the skin.

The Natural Balm is a versatile all-purpose balm for dry hands, cuticles, elbows, heels and other areas that need a little extra moisture. It is scented with essential oils of Orange, Lime and Bergamot.

The Natural Foot Balm has been created specifically for dry, cracked and tired feet, with a refreshing blend of Peppermint, Lime and Bergamot essential oils.

Both are rich, concentrated balms, so a little goes a long way.

Natural Balm | Natural Foot Balm

Yes. Our products are hand-made in small batches on the Mid North Coast of New South Wales, Australia.

We've been making natural deodorant and body care for more than 15 years, keeping our approach simple and our products thoughtfully made.

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Yes. We offer free standard shipping within Australia on orders over $70.

For orders under $70, shipping costs are calculated at checkout.

Shipping Policy

We endeavour to process and ship orders within 48 hours on business days.

All orders are sent with tracking via Australia Post. Estimated delivery times after dispatch are:

• Standard Shipping: 5–8 business days
• Express Shipping: 1–3 business days

Delivery times may vary depending on your location and Australia Post.

Once your order has been dispatched, you'll receive tracking information so you can follow its progress.

Shipping Policy

International shipping is available by arrangement. Please contact us at info@thenaturaldeodorant.com.au to discuss your order and postage options.

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If your order arrives damaged, incorrect or there is another problem with your purchase, please contact us as soon as possible so we can help.

For full information about returns and refunds, please see our Refund Policy.

Contact Us | Refund Policy

Local pick-up and delivery options may be available by arrangement.

Please contact us at info@thenaturaldeodorant.com.au or 0414 387 008 to discuss available options.

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Yes. The Natural Deodorant is available from selected retailers across Australia as well as online.

Visit our Stockists page to find a retailer near you. We recommend contacting individual stores before visiting to confirm product availability.

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